oklb Privacy Policy – How We Protect Your Personal Data

01 Overview and Scope

This Privacy Policy is published by oklb ("we", "us", "the Platform") and applies to all users of the oklb website at oklb.vip and the oklb mobile application. It describes how oklb collects, uses, stores, and protects personal data in connection with the provision of online casino and sports betting services to players in Bangladesh and other permitted jurisdictions.

By registering an account on oklb, making a deposit, or using any feature of the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with this policy, you should not use the oklb platform.

This policy should be read alongside oklb's Terms and Conditions, which are available at /terms-conditions. In the event of any conflict between this Privacy Policy and the Terms and Conditions on a privacy-related matter, this Privacy Policy takes precedence.

02 What Data We Collect

oklb collects the following categories of personal data from players:

03 How We Collect Your Data

oklb collects personal data through the following methods:

• Direct collection: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, browser type, and session activity logs.
• Cookies and tracking technologies: Data collected through cookies and similar technologies when you browse the oklb website or use the app. See Section 6 for full details on cookies.
• Third-party verification services: Identity and age verification data received from third-party KYC providers when you submit verification documents.
• Payment processors: Transaction confirmation data received from Bkash, Nagad, and other payment providers when you make deposits or withdrawals.

oklb does not purchase personal data from data brokers or any other third-party data sources. All data oklb holds about you originates from your direct interaction with the platform or from service providers acting on oklb's behalf.

04 How We Use Your Data

oklb uses your personal data for the following purposes:

• Account management: Creating and maintaining your oklb account, processing login requests, and managing account settings.
• Transaction processing: Handling deposits, withdrawals, bonus credits, and all financial activity on your account.
• Identity verification: Verifying your age, identity, and payment method ownership as required by our terms and applicable regulations.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, multiple account creation, and other prohibited activities.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account issues.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and applying responsible gaming tools where appropriate.
• Legal compliance: Meeting obligations under applicable laws and regulations, including anti-money laundering requirements and responding to lawful requests from authorities.
• Platform improvement: Analysing usage patterns to improve the oklb platform, fix bugs, and develop new features.
• Communications: Sending you account-related notifications, transaction confirmations, and — where you have opted in — promotional communications about oklb offers.

05 Who We Share Data With

oklb shares personal data only with third parties who are necessary for the operation of the platform or who are required by law to receive it. oklb does not share data with advertisers, data brokers, or any party for commercial purposes unrelated to your use of the platform.

The categories of third parties oklb may share your data with include:

• Payment processors: Bkash, Nagad, and other payment service providers receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC services that verify your identity documents and age on oklb's behalf.
• IT and infrastructure providers: Cloud hosting, database, and security service providers who process data on oklb's behalf under strict data processing agreements.
• Fraud prevention services: Specialist providers that help oklb detect and prevent fraudulent activity and money laundering.
• Legal and regulatory authorities: Government bodies, law enforcement agencies, and regulators where oklb is legally required to disclose data.
• Professional advisors: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations.

All third parties who process data on oklb's behalf are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection requirements. oklb does not permit third-party service providers to use your data for their own purposes.

06 Cookies and Tracking Technologies

oklb uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help oklb recognise you, remember your preferences, and understand how you use the platform.

oklb uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and game settings so you don't have to reconfigure them every visit.
• Analytics cookies: Help oklb understand how players use the platform — which pages are visited most, where players encounter problems, and how navigation flows work. This data is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and suspicious device behaviour.

oklb does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform.

07 Data Retention

oklb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and for five years after closure.
• Support communications: Retained for three years from the date of the communication.
• Technical and usage data: Retained for up to 24 months, after which it is aggregated or deleted.

When data is no longer required, oklb securely deletes or anonymises it so that it can no longer be linked to you as an individual. oklb does not archive data indefinitely or retain it "just in case" — retention is tied to a specific, documented purpose.

08 How We Protect Your Data

oklb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and oklb's servers is encrypted in transit.
• Encrypted storage: Sensitive data including passwords and financial information is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Internal access to player data is restricted on a need-to-know basis. All access is logged and audited.
• Two-factor authentication: Available for player accounts and required for all internal staff access to production systems.
• Regular security audits: oklb conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• Incident response: oklb has a documented data breach response procedure. In the event of a breach affecting your data, oklb will notify you promptly and take immediate steps to contain and remediate the incident.

09 Your Privacy Rights

As an oklb player, you have the following rights over your personal data. These rights are genuine and oklb will not make it unnecessarily difficult to exercise them.

To exercise any of these rights, contact oklb support via live chat or email at [email protected]. oklb will respond within 30 days. In some cases, oklb may need to verify your identity before processing a data rights request.

10 Minors and Age Verification

oklb is strictly an 18+ platform. oklb does not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the account registration process and oklb uses third-party verification services to confirm player age where required.

If oklb discovers that personal data has been collected from a person under 18, that data will be deleted immediately, the account will be closed, and any deposits will be returned. oklb takes underage gambling extremely seriously and has zero tolerance for any attempt to circumvent age verification controls.

11 Changes to This Privacy Policy

oklb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

oklb will notify players of material changes to this policy via email or in-platform notification where possible. Your continued use of the oklb platform after the publication of an updated Privacy Policy constitutes your acceptance of the changes.

oklb recommends reviewing this Privacy Policy periodically. The most current version is always available at oklb.vip/privacy-policy. If you have concerns about any changes, contact oklb support before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or oklb's data practices, please contact the oklb privacy team using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 through the oklb website and app
• Response time: oklb aims to respond to all privacy-related enquiries within 24 hours, and to formal data rights requests within 30 days.

For general questions about your account, bonuses, or payments, the fastest way to get help is via live chat. For formal data rights requests or privacy complaints, email is preferred so there is a written record of your request.